Frequently Asked Questions

Edubook does not require an in-house technical team at the school. The platform is designed to be user-friendly for all categories — from administration to teachers, students, and parents — without the need for any prior technical knowledge. Our support team handles everything related to setup, customization, and ongoing assistance.

Yes, Edubook can be adapted to meet the needs of various types of schools — whether private, public, international, or schools with custom curricula. The platform also supports all educational stages from kindergarten to high school, with the ability to customize content, schedules, and reports according to the school’s adopted system.

Yes, the Edubook app is available on both Android and iOS. It allows students, teachers, and parents to access educational content, assignments, and notifications anytime and from anywhere. The app is designed to deliver a smooth and user-friendly experience that ensures continuous communication and engagement.

At Edubook, we place the highest importance on data security and privacy. We use advanced encryption technologies and implement role-based access control (administrator, teacher, student, parent). Data is stored on secure servers, with full compliance to privacy and user protection policies.

Yes, Edubook’s pricing model is flexible and tailored according to the size of the school, the number of users, and the desired features. We believe in offering solutions that fit every budget, so you can request a customized quote that aligns with your actual needs.

Edubook is known for its ease of use and its interface designed to be intuitive and straightforward. After activation, we provide tailored training sessions for administrative and teaching staff. Most schools activate the platform and start using it effectively within just a few days of setup.

Yes, we provide technical support to help resolve urgent issues. Cases are handled based on their nature and priority, and a dedicated support team is available depending on the school’s subscription plan.

Yes, Edubook supports the management of multiple branches or educational departments through a single centralized account. You can independently manage each branch in terms of teachers, students, schedules, and reports, while still having full integration across them via a unified dashboard. This feature is especially helpful for educational institutions with more than one location or educational stage, helping them streamline administration and save time and resources.

Yes, the platform interface can be fully customized to align with your school’s visual identity, including the logo, color scheme, and display styles — offering a cohesive experience that reflects your educational brand.